Carers in the UK in Cornwall in Devon in Dorset in Somerset in

Help and Care

“Help and Care is a charity focussed on helping people get the best from life – particularly those people who need more support than others like people in their later life, people who care for someone or people less able to assert themselves in the world.

Help and Care’s name speaks for itself; it will help people and care for them. It will do this based on a clear set of values that embrace the principles of equality and respect.

Help and Care performs many functions with a ‘can do’ attitude. It will not be deterred by every day challenges; at a national level in its role as influencer of policy or for local people as it provides a day to day service.

Help and Care will ensure that the people it serves are empowered to make choices and speak out for themselves and their communities.

Help and Care will continue to grow in order that it can help more people, more often and across more of the country. It will do this by being a fair employer and taking an open approach to communication about its aspirations, intentions and challenges.

Help and Care will work as efficiently as possible seeking to make best use of its income whether generated by trading or from contract funding. It will take responsibility for the outputs of its services and use customer feedback, in whatever form, to continually ensure that it is serving its customers well.”

Help and Care Head Office

The Pokesdown Centre, 896 Christchurch Road, Bournemouth, BH7 6DL

Tel: 0300 111 3303   |  Text phone: 01202 416047

contact@helpandcare.org.uk  | www.helpandcare.org.uk

Carers UK Advice Line

Carers UK is the voice of the UK’s six million carers. That’s six million people who give up their time and energy to look after someone in need, quite often to the detriment of their own health. Carers give so much to society yet as a consequence of caring, they can experience ill health, poverty and discrimination.

Carers UK provides high quality advice and information to carers and the professionals who support carers. We do this through our website, information booklets, factsheets and through mailings to our members.

We also have an advice line which is staffed by experts and has many years experience of dealing with the problems carers face. We provide free and confidential information and advice on:

• benefits and tax credits
• carers employment rights
• carers assessments
• the services available for carers, and how to complain effectively and challenge decisions.

Our freephone number is 0808 808 7777 and we are open on Wednesday and Thursday 10am -12pm and 2pm - 4pm.

You can email us at adviceline@carersuk.org

Please note that we are a small expert team and are often very busy.  We will try to answer your email as soon as possible but we may not be able to do so on the same day. If English is not your first language we can provide you with an interpreter and our advisers can also be contacted through typetalk.

Alternatively, you can write to us or send us a Fax.

Carers UK, 20 Great Dover Street, London, SE1 4LX

Tel: 0808 808 7777  |  Fax: 020 7378 9781

Carers UK

Carers UK is fighting to raise awareness of the true value of carers’ contribution to society and to ensure they get the practical, financial and emotional support they need. We are here to provide information and advice for carers, and we believe telecare could be a fantastic source of support for them. Telecare has been heralded as one of the key elements in modernising and transforming care services, harnessing technology to provide greater choice about services and supporting the right to live at home.

Telecare has huge potential, and recently has been pushed to the forefront of the minds of government, service providers, service users and carers. Telecare services are transforming the lives of carers, by giving them 24 hour peace of mind and reassurance. It is this peace of mind that makes telecare so unique.

©Crown Copyright

Imelda Redmond, Chief Executive, Carers UK

Carersline: 0808 808 7777  | www.carersuk.org